The Humanitarian Aid Department focuses on providing comprehensive first-need care to migrants and refugees, offering them health, psychological, social, and legal advice.

The purpose of the Humanitarian Aid Program is to provide comprehensive support to migrants facing particular vulnerability, covering their basic needs for accommodation and sustenance, as well as offering them social tools such as language learning, training, and guidance.

This initiative aims to facilitate the integration of these individuals into the host society while preventing personal deterioration and social exclusion. It focuses on providing complete care for the recovery of the person, considering that the migration process and the difficulties faced in their countries of origin can cause significant psychological and physical deterioration.

The program covers various aspects, such as accommodation and sustenance, the provision of basic hygiene and toiletry materials, clothing and footwear, basic healthcare, as well as information, guidance, advice, and social and legal support to obtain necessary documentation. Additionally, it provides information about other available resources, psychological support, and reconnection with family contacts.